Support
Reach out anytime for any kind of support.
Please note that our support is limited only to those who have purchased our item.
We are trying our best to let Datta Able Vue run as it should be (ie, like DEMO SITE). But we CANNOT provide any customisation on the theme. Thank you so much!
Before submitting the ticket
Make sure that you are running the latest version of the theme.
Make sure that you have deeply checked the theme's documentation and try to search for public tickets in case someone else has asked the same question before.
Please watch the Template Introduction, folder structure, and customisation videos to see if you get the answer.
While submitting the ticket
Please be as specific as possible when starting a new ticket; it really helps us to identify the root of your problem when you provide a link to your site, a screenshot of your error message, a snippet, or all of the above.
After submitting the ticket
Normally, we will get back to customers in 12-24 hours on normal business days.
The tickets will be prioritised as they come to us, first come first serve basis.
Support
Please submit your ticket to https://codedthemes.support-hub.io. We would love to hear from you anytime.
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